In private banking, as in many other industries, client bases are becoming more and more heterogeneous. Demographic, socio-cultural and economic shifts - to name a few of the driving forces of this development - are reshaping the composition of many private bank’s clientele.
Private banks now face the challenge of dealing with the developments, by determining […]

Popularity: 74% [?]

Mr. Olivier Duterme, General Manager of ING Bank (Switzerland) shares his insights on the impact of the current financial crisis on private banks. In particular, Mr. Duterme talks about changes in customer behaviour, such as increased cautiousness and need for transparency and security. Private banks react to these changes by intensifying or adapting communication between […]

Popularity: 72% [?]