We talked to Professor Ian MacMillan about innovation, differentiation and his latest book “Marketbusters: 40 Strategic Moves That Drive Exceptional Business Growth“, which he wrote together with Rita Gunther McGrath of Columbia University.

In the podcast Professor MacMillan explains that innovation and differentiation also apply to a growing industry like private banking, since growth attracts a lot of competitors. He explains how innovation can best be achieved by emphasizing that companies must focus on the cost of failure rather than the rate of failure. In other words, by failing often and failing cheaply (i.e. limiting the downside risk) there is a larger chance of achieving innovations with a high return.

Professor MacMillan further outlines the different strategic lenses described in Marketbusters through which companies can analyze their current business to discover new (innovative) growth opportunities. He illustrates this through various cases, notably the one of the Mexican cement company Cemex. This company has completely changed the industry which it is operating in and has outgrown its rivals to become global market leader. They achieved this by changing the metrics of their industry when they started selling cement by the load within a time window, rather than by the cubic meter.

I wonder what changes could revolutionize private banking in such a profound way?

Enjoy the podcast:

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